Privacy Policy

Optimal Health GC

At Optimal Health GC, we are committed to protecting your privacy. This policy outlines how we handle your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Information

We collect information that is necessary to provide you with high-quality chiropractic care. This includes:

• Personal details (name, address, date of birth, contact information).

• Medical history and clinical notes.

• Medicare, Department of Veterans' Affairs, or private health fund details.

2. Use and Disclosure

Your information is used primarily for your treatment. We may disclose your information to:

• Other healthcare providers involved in your care (e.g., your GP or specialists).

• Third-party billing entities (Medicare, Health Funds, or WorkCover).

• As required by law (e.g., subpoenas). We do not sell your personal information to third parties.

3. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. Your records are stored securely in our [Insert Software Name, e.g., Cliniko/Jane] practice management system and/or secure physical files.

4. Access and Correction

You have the right to request access to the personal information we hold about you. If you believe any information is inaccurate or out of date, please contact our reception team to request a correction.

5. Contact Us

If you have questions or a complaint regarding your privacy, please contact: Optimal Health GC optimalhealthgc@gmail.com.au (07) 5657 3600

Last updated: April 2026